As the world is in a constant state of change, it is important for the technology industry to maintain a progressive pace, especially in the global market.
Transfective offers numerous solutions to assist technology firms with their product development cycle and release phase. Support can also be offered for your business through our multilingual programs where we can help with product packaging, website support, support materials, etc. Transfective strives to break language barriers and maximize global outreach.
Content Development
Through Transfective’s wide pool of resources, assistance can be provided to optimize content in both the source language, as well as the respective target languages.
Translation
Transfective is the amongst the leading providers in document translation services for technically challenged and branded content. Services are offered for:
- Manuals / User Guides
- Technical Documentation
- Online Help
- Packaging
- Websites & Marketing Collateral
- End User License Agreements & Terms of Service
- Patents & Legal Documents
- Training & E-Learning Materials
Translation knowledge and technical skill are critical components for addressing language nuances adequately while translating such content.
Software Localization
Translating words from the source to target language is only the first step of localizing a technical software adequately. Various factors need to be addressed, such as text expansion or contraction. Most applications have strict character limits with string length or on-screen space. Transfective offers turnkey solutions for software localization work that work with both non-linguistic and linguistic obstacles.
Our services include:
- Pre-Flight / Localization prep
- Externalizing Strings
- Field Name / Label Assessment
- String / Prompt / Text Translation
- Layout Review
- In-Language Testing
- Testing
A full QA assistance service to prevent or eliminate errors with launch dates is offered by Transfective. A rigorous testing phase is conducted on a virtual basis or in labs using localized and native software to identify probable errors in the embedded software. Assistance is also provided for localization issues related to:
- Text Expansion / Truncation
- Externalization of Strings
- Incorrect Translation or Placement
- Character Encoding / Font Issues
- Untranslated Strings Full
Customer Support
Customers are always aware of a company’s dedication towards them. Transfective allows you to show your customers that your company cares by offering various customer support channels for each of your international markets. Included within are multi-channel customer support such as:
- Over-the-Phone Interpretation
- 24/7 and 365 days interpretation services in over 120 languages
Email Translation
By utilizing on-demand automated translation services, customer communication, including emails, can be translated.
Chat Translation
Various translation plug-ins can be utilized to facilitate real-time chat in multiple languages.
Social Media Translation
To ensure that customer concerns are handled in a systematic manner, social media platforms are monitored and translated.