When it comes to travel and hospitality, global outreach is critical. The target audience must be engaged in their local language so that the maximum impact of a product or service is guaranteed.

Transfective offers language services coupled with the related technologies for hospitality and travel organizations across the globe.  Innovative solutions are offered that make the process of piercing into new markets, fostering long-term relationships, attracting more customers and building loyalty a possibility.

The Travel Lifecycle

  • Website and Mobile Site / App Localization
  • International Search Engine Optimization / Marketing
  • Multicultural Marketing
  • Advertising Adaptation (traditional and digital)
  • Social Media Strategy Creation
  • Booking Engine Localization
  • Multilingual Online Chat
  • Customer-Facing Collateral Translation

Entertainment Localization

In-flight, In-room

  • On-Site and Remote Interpretation
  • Social Media Monitoring
  • On-call Customer Support Agents
  • Loyalty Program Localization
  • Customer Support and Followup
  • Outbound Calling
  • Digital Marketing Campaigns
  • Customer Re-Engagement Efforts

Hotel:

  • Global Content Strategy
  • Content Editing and Creation
  • Multilingual Site Management Technology
  • Booking Engine Localization
  • Multilingual Call Center Support
  • CRM Marketing Localization
  • Staff Training Localization
  • Conference Interpretation Services
  • Property and Regional Collateral Translation
  • Translation Support for GDS and OTA Content

Airline:

  • Multilingual Site Management Technology
  • Booking Engine Localization
  • Multilingual Call Center Support
  • CRM Marketing Localization
  • Emergency Response Language Support
  • Cabin Staff Language Testing

Cruise:

  • Enterprise Translation Management Technology
  • Website Localization
  • Multilingual Daily Planner Management
  • Brochure Translation
  • Voiceover of Onboard and Port Videos
  • Staff Phrase Books
  • Localization of Onboard Signage

Car Rental Agencies:

  • Multilingual Site Management Technology
  • Booking Engine Localization
  • Multilingual Call Center Support
  • CRM Marketing Localization
  • Emergency Response Language Support
  • Staff Language Testing

Online Travel Agencies (OTA):

  • Global Content Strategy
  • Content Editing and Creation
  • Multilingual Site Management Technology
  • Booking Engine Localization
  • Multilingual Call Center Support
  • CRM Marketing Localization
  • Staff Training Localization

Destination Marketing:

  • Global Content Strategy
  • Multilingual Content Management
  • CRM Marketing Localization
  • Brochure Translation