条款及条件

服务条款

以下服务条款(“条款”)管理您对转染的(“ TRANSSFECTIVE”,“我们”或“我们的”)服务、网站和应用(统称为“服务”)的访问以及使用。您需要遵守和接受本条款,才能访问本服务。本条款适用于所有用户、访问者以及有权使用该服务的任何人。订阅服务前,请仔细阅读以下条款

您对服务的使用

使用本服务,您将受到本条款的约束。如果您可以代替某个组织(雇主)或实体(“组织”)访问服务,表示您代表该组织同意本条款,并且保证您有权约束该组织遵守这些规定条款。在这方面,“您”和“您的”是指您和该组织。

数据、项目与您的隐私

如果您同意使用我们的服务,您需要向转染提供项目、信息和档案夹(通常称为“内容”)。但是,请注意,您拥有内容的完全所有权。在这里,我们均不拥有任何此类内容的任何所有权。我们提供的条款未授予我们对您的知识产权或内容的权利,但用于服务运行的条款或条件除外,详情如下所述。本条款允许您向我们授予许可,允许我们按照您的要求处理您的内容。例如,分析或托管您的内容,以建立自动本地化。它还包括其他一些选择,例如我们为管理服务而做出的设计。这包括我们如何备份数据,以确保所有客户信息的安全。您还授予我们做事情的权限,以帮助我们提供我们所提供的服务。这种权限涉及到与我们有业务往来的可靠的第三方访问和使用我们的服务,例如Google和Amazon,这些第三方为我们提供了存储空间。

除了我们的隐私权政策中极少见的例外情况之外,无论服务如何变化,我们都避免与他人共享您的内容,但以下情况除外:

(a) 您要求我们这样做;(b) 法律或任何有效的法律程序要求我们这样做;或者 (c) 我们必须这样做才能允许您使用服务。在我们的隐私政策中,我们将说明我们如何收集和使用您的信息。

尽管您保留对内容的完全所有权,但您同意向我们提供非专有、全球性、不可撤销、永久、可转让、免版税的许可,以拷贝、使用、复印、处理、更改、复制、改编、发布、传输 、翻译、编辑、显示、派生和分发与根据您在“服务”上的首选设置向您和其他用户提供“服务”相关的内容。凡与提供任何服务密切相关的,我们可能会修改您的内容或者在各种媒体、计算机网络上显示、传输或分配您的内容,并做出必要的更改,以使此类内容适应任何设备、网络、服务或媒体的特定限制或要求。

请注意,您有责任保护您的的所有内容。我们对您的内容的任何更改或丢失,或其备份或还原费用概不负责。

您的行为

在使用服务的过程中,您,而非转染,对您的行为、档案夹和文件的材料以及与他人的通信承担主要责任。例如,您有责任确保自己拥有使用本条款所需的许可。有时,出于遵守我们的指导原则的目的,我们会选择重新访问您的内容,但是您须同意,转染无义务监视服务上的数据。对于您使用服务所访问的用户帖子、文件以及任何其他信息的适当性、准确性、完整性或合法性,转染不承担任何责任。

您无法上传以下内容:

  • 可能对您、任何动物或任何其他人造成伤害、损失、精神损害困扰、身体或精神伤害、死亡、毁容、残疾或身体或精神疾病的内容;
  • 可能给任何人或财产带来损坏或其他损失的风险的内容;
  • 能够通过要求儿童提供可识别的细节,向儿童提供不适当的内容或其他方式来剥削或伤害儿童;
  • 可能会造成侵权或犯罪行为的内容;
  • 拥有我们认为非法、侮辱性、有害、诽谤、种族或民族冒犯、侵犯、骚扰、侵犯个人隐私或人格权利、侮辱他人、诽谤、亵渎性亵渎或其他令人反感的信息或内容;
  • 包含非法内容的信息(包括披露另一方的商业秘密或商业机密的内幕信息);
  • 拥有您根据信托或合同关系或任何法律无权提供的任何内容;或者
  • 可能包含您所知晓的并非最新且不正确的任何信息。您同意,您发布的任何信息都将并且不会侵犯任何权利。我们保留权利,但是无义务删除和/或拒绝我们认为主要违反我们的条款规定的任何内容。

无论何时,我们保留权利,但无义务删除或拒绝共享服务中包含您的任何内容。此外,我们保留读取、访问、保存和披露任何我们认为合理的数据的权利,因为其

  • 满足任何适用的法规、法律、法律程序或政府要求;
  • 执行条款,包括对未来违规行为进行必要的调查;
  • 发现、检测、预防或解决安全、欺诈或技术问题;
  • 提供有关用户支持请求的反馈,或者;
  • 确保转染、公众及其用户的权利、安全或财产。

转染的财产、版权和反馈

服务中的所有权益、权利和所有权(不包括用户提供的内容)仍然是我们机构和许可人的专有财产。该服务受美利坚合众国和外国的商标、版权和其他法律保护。本条款中的任何规定均未授予您使用转染名称或任何转染标志、商标、域名和其他独特品牌特征的许可。您提供的关于转染的任何建议、反馈或意见,或者本服务纯属自愿,我们有权使用我们认为合适的这些建议、反馈或意见,而无需对您承担任何义务。

内容的使用

服务中包含的所有内容(无论是由我们的用户公开发布亦或是由私人传播)都是创建此类内容的个人的主要责任。我们不认可、代表、支持或保证通过服务发布的任何内容或通讯的完整性、真实性、可靠性或准确性。我们也不认可通过服务表达的意见。如果您依赖或利用通过服务发布或您通过服务获得的任何材料或内容,后果自负。在任何情况下,转染均不对由于使用服务中的任何内容而造成的任何材料或任何损失或损害承担任何责任。

您同意您对服务的访问或使用、您所提供的所有内容以及之后产生的任何后果(包括但不限于其他用户和第三方对您的内容的使用)承担全部责任。在此,您了解,您不拥有向服务提交内容的权限。这样做可能会使您承担责任。根据本条款,转染对您的内容的使用不承担任何责任,也不负有任何责任。此外,您保证您拥有必要的权力、权利和权限,允许您提供给我们的任何内容享有本条款中授予的权利,包括严格按照已经确定的条款和条件上传使用的权利。

如需使用我们的某些服务,您需要下载客户端的软件包。因此,转染授予您有限的、不可转让的、非排他的、可撤销的使用本软件的许可,仅用于访问和使用本服务。一旦您违反本条款而危及我们的知识产权,您使用本软件的协议将立即撤销。因此,我们保留本条款中未明确授予的所有权利。请注意,您不得对软件进行反编译或反工程,也不得协助另一方这样做或尝试这样操做。请注意,当有新版本发布时,我们的服务可以自动更新您设备上的软件。

Acceptable Use of TRANSFECTIVE

  • Access and use the service for illegal and unlawful purposes or for the promotion of various illegal activities;
  • You must not post any content on the service that violates any applicable law, such as intellectual property laws and right of privacy laws, or other contractual obligation;
  • You must not impersonate others via the service or misrepresent your connection with an entity or individual that intends to confuse, mislead, or deceive others;
  • You post or publish other people’s personally identifiable data, including street address, credit card numbers, or Social Security and National Identity numbers, without their prior permission and authorization;
  • Link or publish to malicious content with the aim of damaging or disrupting another user’s computer or browser or to access, risk, or use private areas of the Service, or use the sensitive delivery systems of Transfective’s providers;
  • Scan the vulnerability of any network or breach any authentication measures or security practices; access the Services via any means other than Transfective's publicly supported interfaces;
  • Forge any IP packet header or any section of the header information in any posting or mail, or use the Service to send deceptive or false information; disrupt, the access of any user, host or network, including, without limitation, ending a virus, overloading, flooding, spamming, mail-bombing the Service, or by scripting the creation of Content in such a manner as to interfere with or create an undue burden on the Service.
  • International users agree to comply with all local laws regarding online conduct and acceptable content.

隐私

我们优先考虑用户的隐私。请注意,我们会按照《隐私权政策》中的说明收集、使用和分配个人验证信息以及非个人验证信息。您接受使用转染的服务,即表示您同意收集此类信息,并且同意在世界各地收集、传输、使用和处理您的数据。

转染尊重他人的知识产权,并且要求用户也这样做。请注意,如果您适当地或依照法律向我们提供版权侵权的通知,我们将予以回复。

无担保——可按原样使用转染服务

尽管我们把为客户提供优质服务放在首位,但是关于该服务,我们无法向您保证以下事项。例如,由您自行承担按“原样”提供软件和服务的风险,而无任何默示的担保或任何条件。在这种情况下,我们不保证适销性、非侵权性或特定目的的适用性。对于可能导致数据损坏、计算机系统损坏或因访问服务或软件而引起的其他风险的任何风险或损害,转染亦不承担任何责任。

责任范围

在法律允许的范围内,对转染、其分支机构、员工、职员、代理人、供应商和许可人不对

(I) 任何间接、特定、偶然、惩罚性或继发性(包括数据、使用、利润或业务)损害承担法律责任,无论何种法律理论,我们是否已经被警告过这些损害的可能性,甚至在救济无法实现其目的的情况下;

(II)与我们的服务相关的索赔总额超过20美元,或者您在过去三个月内为转染而支付的金额。请注意,各州不允许本段中的限制,因此,如果您在该处居住或操作,这些限制可能不适用于您。

杂项法律条款

本条款、许可和权利以及在此和以下授予的权利不能转让或转移给您。但是,它们可以不受限制地由转染进行分配。您尝试进行的任何转让或转移均无效。

如果我方未能解决与您之间的争议,我方同意根据商业规则通过加利福尼亚州旧金山市的美国仲裁协会有约束性仲裁来解决任何争议或争议。仲裁员作出的裁决可能包括仲裁费用、律师费以及专家和证人的费用。仲裁员对裁决作出的任何判决都可能受到任何具有管辖权的法院的影响。我方条款和条件中本节的任何规定均不得视为妨碍转染寻求法院的公平救济,以保护我们的专有权益。但是请注意:所有声明都必须按照有关双方的权利提出,而不是作为任何级别的成员或原告或代表人诉讼。同意我们的条款,即表示您和转染有权参与集体诉讼或陪审团审判。

Privacy Policy

Effective: Jan 1, 2019

TO THE COMPLETE EXTENT IN ACCORDANCE WITH THE LAW, TRANSFECTIVE, ITS AFFILIATES, EMPLOYEES, OFFICERS, AGENTS, SUPPLIERS AND LICENSORS ARE NOT LIABLE FOR:

本隐私政策围绕我们从您处收到的信息,以及有关您何时使用我们的服务、产品或以其他方式与我们互动(例如,参加我们的活动)的信息。除非显示唯一策略。我们提供的产品范围广泛。值得注意的是,在本隐私政策中,我们将这些产品以及我们提供的所有其他服务和网站称为“服务”。

在我们根据与组织(例如,您的雇主)达成的协议提供服务的情况下,该组织有权控制提交给服务并由服务保留的信息。有关更多详细信息,请参阅下面的“最终用户注意事项”。

Other Information:

Organization and Account Information

To create your account, the Organization Owner (your employer or tool administrator) or you must supply us with details such as name, phone number (optional), email address, password, role in the Organization (optional), time zone and other similar account details. Moreover, you or the owner of the Organization must log in with the credentials supplied (username and password) to update your account. With this, you can change the settings to which you can access. If your Organization Owner wants to invite you to a Workspace or add you to an Account, they can do this via email.

Cookies and Other Tracking Technologies

With our third-party partners, such as our analytics and advertising partners, we use tracking technologies (for example: pixels, web beacons, and device identifiers) and cookies to function properly and to identify you across more than one Services and devices.

Third Party Services

Tool administrators or Organization Owners can decide to restrict or allow Third Party Services for their various Organization. In simple terms, Third Party Services are those software that works well and integrates with our Services. Team Members should kindly see the notices and privacy settings in these Third-Party Services in order to understand what data Transfective can have access to. When an organization enables a Third-Party Service, Transfective has the right to access and link Other Information made available to us. This will be done in terms of our agreement with the Third-Party Provider.

Third Party Data

Note that Transfective will receive information about organizations, marketing campaigns, industries, Website visitors, and other issues related to our enterprise, from our business partners or others that we harness to make our own information more useful. This information may be collaborated with Other Information we collect. It may also include aggregate level information, including identifying which IP addresses correspond to countries or zip codes. To be specific: for instance, how well an email or online marketing campaign performed.

Additional Information Provided to Transfective

We accept and retain Other Information when you engage in a contest, focus group, event or activity, job application, interaction with our social media account, visit our office or when request support are sent to our Websites. Generally, no one is under any contractual obligation to give away any Customer Data or Other Information. Please note, however, that some Information will be collected automatically and, if certain Information, including an Organization setup details, is not given to us, it will be tasking for us to provide the Services.

Notice to End Users

At Transfective, our products are made for use by organizations. If you can only access the Services we offer via an organization (for instance, your employer), such organization is the sole administrator of the Services. The organization is responsible for all the Services or accounts which it controls. If this is similar to your experience, do well to direct your privacy questions to your administrator. This is because your use of the Services is determined by the organization’s policies. Transfective is not liable for the security or privacy procedures of an administrator’s organization. This may differ from this policy.

Administrators can tell you to reset the password of your account; suspend, withhold or terminate your access to the Services; manage and access information in your account; keep information stored in your account; install or uninstall third-party applications.

Often, administrators can withhold, restrict, or terminate your account access. Administrators can also alter the email address connected to your account; change or manage your information, such as your profile information; hinder your ability to restrict, edit, delete or modify or information.

Once you use an email provided by your organization (that is, work address) to use the Services, the owner of such domain name can assert some level of administrative control over your access to the Services and control your account. This happens when you do not administer the Services, or the address is given to you by your organization. You will get a notification once any of these happens.

If you're against an administrator that will have the ability to control your account or how you use the Services, ensure that you use your personal email address to register for the Services. You can also update the email that's linked to your account via the account settings on your profile if an administrator has not previously accessed your services or asserted control over your account. Please note that immediately an administrator asserts control over your use of the Services or account, you can no longer change the email address connected to your account without an approval from the administrator.

Kindly see your admin's organization policies or contact your organization if you want more information.

How We Use Information

Customer information will be used by Transfective in compliance with Customer’s instructions. We may also consider any applicable tenets in the Services Agreement and as requirements posited by applicable law. Transfective processes customer data, but the customer is the sole controller of their data. Customer can use the Services to configure settings and assign roles, remove and give access to an organization, access, manage, remove, export, and share customer data.

Transfective also use Other Information to further the legitimate interests of the business via operation of our Services, business and Websites. To be specific we use Other Information:

  • To provide, update, maintain and protect our Services, Websites and Business

This includes the use of Other Information to aid the delivery of the Services via the Services Agreement, to address service errors, solve security or other technical issues, and examine and manage trends, usage, and other activities or at the request of a Team Member.

  • Under the requirements of a legal process, regulation or an applicable law.
  • A means of communication to respond to your requests, questions and comments.

‍When you reach out to us, there's a likelihood that we may respond to your Other Information.

To develop and provide additional features

We ensure that the Services as relevant and as useful as possible for every Organizations and Team Members.

To send emails and other communications

Transfective may send you technical, service-related and other administrative workflow notifications, emails messages and several other means of communications. We may contact you to brief you on new developments in our Services, and Services offerings. We will also deliver Services-related notices, including fraud and security notices. We will reach you if you ask to meet with a Transfective representative or seek a specific information. These communications are a vital part of the Services we offer. Please not that you may not opt out of our communications. Moreover, we periodically send emails regarding promo communications, new product features, and other news about the company. Because these are marketing messages, you can determine and control your ability to receive them.

For billing, account management and other administrative matters

Transfective may reach you for dealings such as invoicing, organization management and a host of others. We utilize organization data to manage and administer accounts and to track billing and payments.

To investigate and help prevent security issues and abuse

When a data is aggregated or de-identified, it is hardly associated with an identifiable natural person. Transfective may use this information for business purposes. That being established, Information can be connected to an identified or identifiable person and is safeguarded as personal data under existing and applicable data protection law. In this Privacy Policy, this information is regarded as “Personal Data.”

Data Retention

Transfective will only store Customer Data with Customer's instructions. We may also do this in accordance with any applicable terms required by law and terms in the Services Agreement. Also, Transfective will retain your personal data in as much as your account is with us is still active or during a period when we have to provide you Services. If you wish to request that we terminate your account or request that we quit using your information to carry out our services, you may cancel your account by sending a termination request account to “privacy@transfective.com.” You can also do this via requesting that the owner of your Organization removes you. In this vein, we may hold and manage your data as to implement our agreement, settle disputes and comply with our legal requirements. In line with these obligations, we will work towards deleting your information as soon as we get a request. However, please note that there might be a level of latency in wiping out information from our servers. Also, our backed-up versions might remain even after deletion. We also do not erase files that you share with other users from our servers.

How We Share and Disclose Information

This part of Transfective's Terms and Conditions examines how this establishment may manage, divulge and share Information. We allow Customers opt for their policies and practices for the sharing process and the disclosure of their Information. Transfective has no control over how customers or other third parties choose to do this.

Customer’s Instructions.

Transfective has the sole right to disclose and share Customer Data in line with the instruction of our Customers. This also includes the necessary terms that are applicable in the Customer's use of the Services, Customer Agreement, and according to applicable and standard law and legal process.

Displaying the Services.

In the case where one Team Member inputs Other Information, information may be visible to other Team Members as far as they share connected or same Workspaces. For instance, each Team Member’s email address will be displayed on their Workspace profile.

Collaborating with Others

Here, Transfective's Services provide numerous ways to help Team Members working in individual Workspaces to cooperate collaborate. A form of collaboration is shared channels. Other Information, including a Team Member’s profile details, may be shared. This is dependent on the practices, regulations and policies of the other Workspace(s).

Customer Access

There are specific groups of people who may have access to modifying and restricting access to Other Information. They include administrators, team members, owners and other Customer reps and personnel. Service possess the ability to access or change your profile details and export logs of Workspace functions.

Third Party Service Providers and Partners

To support our operation and analyses other information, we may need the services of individuals and third-party companies as business associates and service providers. For instance, these third-party services may provide storage and virtual computing services.

Third Party Services

Customer can permit Team Members to activate Third Party Services. With this service, Transfective can pass on other information with the Third-Party Services. Be informed that Third Party Services are not controlled, managed or owned by Transfective. In addition, third parties have access to Other Information, which means they may or may not possess their own practices or policies for its collection. For more inquiries and further questions, kindly browse through the notices, and privacy settings in these Third-Party Services.

Corporate Affiliates

We may share your Other Information with our corporate partners. However, Transfective will only do this after securing your consent.

During a Change to any Transfective’s Business

If we participate in an acquisition, a merger, dissolution, bankruptcy, reorganization, financing, sale of all or a part of Transfective’s transferred or shared. But this is relative to confidentiality arrangements.

Aggregated or De-identified Data

Another instance where we may likely share or utilize aggregated Other Information is when we want to conduct business research. Moreover, we may share aggregated Other Information with partners for business purposes. We can tell a prospective customer an aggregate amount of money or time saved for let’s say an average strings management.

To Comply with Laws

When we receive a request for your information, chances are we will divulge Other Information if we strongly believe that the disclosure is required by applicable regulation.

To enforce our rights, prevent fraud, and for safety

To safeguard and shield the property, rights, or safety of Transfective and other third parties, this also includes the implementation of policies or relating to the investigation and prevention of security challenges.

With Consent

When Transfective secure consent, there's a likelihood that we pass on other information with third parties.

Security

Transfective priorities data security. Also transflective tirelessly does a great deal of work to safeguard shield other Information you give away from possible misuse, possible misuse, and unauthorized disclosure. These steps do not ignore the sensitivity of the information we receive, process and retain.

Information storage and security

To host all the information we gather, we utilize the advantages of data hosting service providers in all the regions we operate. Besides this, we make use of other effective technical measures to safeguard the data you share. Although we put out safety measures to secure your information, it is well known that no security framework is impenetrable. Because of the inherent character of the Internet, we genuinely cannot say that the information, in the process of storage on the internet or during transmission via the Internet or in our care or is completely safe from external intrusion. In a situation where you use our data center services, you are responsible for safeguarding storage. Access to all the information you insert into our Services depends on you.

How long we keep information

The duration of how long we retain your personal information largely depends on the kind and nature of the information, described below. After a reasonable period of time, we either make your details anonymous or delete the information. In the case where this is not feasible (sometimes, the information may have been stored in the backup archives), we proceed to securely storing and isolating your information from subsequent use, until we ascertain if we can delete them.

Account information

In as much as your account remains active, we keep all your account information. We also retain your details even after you deactivate, but only for a reasonable period. We do this in case you choose to re-activate your account. Another reason why we decide to keep a reasonable measure of your information is to comply with our obligations. We also need it to sort out disputes, support business operations, develop our Services over time, and to implement our agreements. However, in the case where we keep your information to improve our Service, we wipe information that identifies you directly.

Information you share on the Services

To enable users and your team to utilize the Services, we retain all content and personal information we received from you. This happens if your account is unfortunately disabled or deactivated. For instance, we constantly display some of the messages you sent to our users that received them. Moreover, we also leave the content you share on the Services.

Managed accounts

In the case where you can access the Services we offer via an organization (that is, your employer), we ensure that we store your personal information as long as it is affirmed by the admin of your managed account. To get more details regarding this issue, revisit “Managed accounts and administrators” as seen above.

Our Policy Toward Children

Our Services aren’t made for persons under 16 years of age. Also, we do not receive identifiable information from children under 16 on purpose. As a guardian or parent, if you discover that your child provided Transfective with Personal Information, reach us at privacy@transfective.com. On the other hand, if we find out that someone under 16 provided us with Personal Data, we will take off such information from our database.

Changes to This Privacy Policy

Transfective is opened to altering its Privacy Policy periodically. This is because industry regulations, standards, and laws also change over time. In another vein, Transfective may effect changes to the running of the business, this can also cause a change to its Private Policy. To keep you informed, this page will post the latest changes, so we hope you revisit our Privacy Policy. We will specifically notify you in case of changes that may alter your privacy. Notifications will reach you through the Services or via email. Also, deactivate your account on Services if you can’t work with the changes to Policy. If you want to ask for a removal of your data under your Organization’s control, reach out to the owner.

Data Protection Officer

Kindly send an email to privacy@transfective.com to reach our Data Protection Officer.

Your Rights

In accordance with personal information, customers residing in some countries, including those in the European Economic Area have the right to delete or correct your data, seek access to any info and request for an update. However, this right subject to exemptions provided by law. If you find yourself unable to use any of the settings and tools available, do well to contact the owner of the organization for further help and access.

Transfective’s method of processing your Personal Data is relative to the details in the General Data Protection Regulation. Moreover, Transfective deeply depends on its legitimate interests, as explained above, to carefully examine your personal data. For marketing purposes, Transfective may go through other data that makes up your Personal Data. Regardless, you have every right to object Transfective’s use of your data for this purpose

Contacting Transfective

Please contact Transfective if you have any questions concerning our Privacy Policy and practices. You can contact us at privacy@transfective.com for further inquiries.